Insights | Team Speakap (2)

The Onboarding Checklist Every Company Needs

Customer experience Employee engagement

Onboarding new employees is a crucial step that shouldn’t be overlooked. It’s that specific moment when new hires are integrated into the organization’s culture, processes and values. And there’s a lot to learn and absorb in such a short amount of time. But aside from the learning process, the employee experience in and of itself is key.

Friedrich-Ebert-Hospital: The App for 2,400 Employees

Customer experience Employee engagement

How do you reach thousands of employees in the health sector across the hospital floor? How does important and time-sensitive information reach the right person at the right time?

The Ragan Award-Winning Social Intranet Software

Customer experience Employee engagement

An increasing number of companies are opting in for social intranet softwares. And that’s because such tools have become key in today's workplace due to their ability to facilitate communication, collaboration, and knowledge-sharing among frontline workers within an organization.

Real-Time Updates: How HNO Medic Keeps Its Frontline in the Loop

Customer experience Employee engagement

How do you instantly communicate with frontline staff in the health sector? How does important and time-sensitive information reach the right person at the right time?

The New Digital Home of Siewert & Kau

Customer experience Employee engagement

How do you instantly communicate with each and every frontline employee? How does your message get across in the wholesale and retail industry with a dispersed workforce?

Promoting Frontline Diversity in the Workplace

White Papers Frontline employees

By creating a DE&I strategy, utilizing resources and tools, and monitoring progress, you can ensure diversity in the workplace as well as inclusivity for your frontline workers. This can unfold a productive and prosperous environment while limiting turnover. This white paper presents the need for DEI and how to implement it for your organization.

Concrete Actions to Retain your Frontline Employees

Reports Frontline employees

In this 3-part series, we explore concrete actions businesses can take to retain their frontline workers. We delve into the reasons why frontline workers leave, and provide actionable steps businesses can take to address those reasons. We cover topics such as upskilling, career advancement, employee wellbeing, and effective management techniques.

Why Should You Encourage DEI in the Workplace?

Internal communications Articles

DEI policies are a necessity in modern-day organizations. They ensure employees feel safe and engaged, and this boosts overall productivity and growth metrics. But where do you start to implement DEI in the workplace?

How to Use Internal Communications to Retain Seasonal Workers

Webinar recordings

We connected with Q&D Construction’s Communications Director, Garrett Valenzuela, to address their stellar strategy for retaining seasonal workers. Hosting the webinar was our very own Tobi Anderson, Head of Customer Experience at Speakap.

Building an Inclusive Workplace: Leadership Tips

Articles Frontline employees

Frontline workers are among the most valuable employees in an organization. They represent the public face of the company in industries from healthcare to foodservice, and make tremendous contributions to the economy, yet they are often overlooked and undervalued. These workers also struggle more financially with fewer opportunities and support systems in place to help them advance and feel unsupported in the workplace. For these reasons, it’s critical for leaders to create an inclusive workplace by not only implementing Diversity, Equity, and Inclusion (DEI) initiatives, but being open and transparent in communicating those programs down to the frontline.