The Ragan Award-Winning Social Intranet Software
An increasing number of companies are opting in for social intranet softwares. And that’s because such tools have become key in today's workplace due to their ability to facilitate communication, collaboration, and knowledge-sharing among frontline workers within an organization.
Speakap’s social intranet software connects HQ to frontline employees with an easy-to-use, mobile-first branded app. More recently, the employee app has received an increasing amount of recognition, specifically by Ragan Communications.
The social intranet software was awarded alongside highly valued customers spanning several industries: Siemens, Legoland Parks & Resorts, Riot Hospitality, Flexjet, and most recently, Q&D Construction.
Speakap received an award, along with Q&D Construction, in four categories of the Ragan Employee Communications Awards of 2023: Best Use of Technology, Employee Engagement, Internal Social Network and Technology
LINQD, the social intranet software built by Speakap for Q&D Construction, has helped improve real-time communication for the construction workforce, that predominantly includes a lot of seasonal employees.
The above video features Garrett Valenzuela, Communications Director at Q&D Construction, and Erwin van der Vlist, Founder at Speakap.
Garrett shares: “Our social intranet software was built by Speakap and we launched it in our company that really fears change. I’m not sure if it’s just construction, or if it’s just us, but they resisted pretty hard at first. But in reality they all wanted to be part of it. So I’d say the thing we learned was patience and persistence.”
How a construction company uses a social intranet software
“The app has created the transparency needed for employees to see beyond their individual job while giving them a voice in the conversation.” Lance Semenko, President, Q&D Construction
Q&D Construction uses Speakap to:
- Streamline real-time communication between colleagues through mobile and web
- Ensure that staff has access to documents, videos, and images from anywhere, anytime
- Facilitate the sharing of information and questions between teams, locations, and tiers of the organization
- Alert all employees of breaking company news through timely push notifications
"Through Speakap, we are attempting to reach a workforce that typically does not bond with its employer, and is also shrinking. With less and less people entering the construction industry as a career path, retention is more crucial now than ever." - Garrett Valenzuela, Communications Director, Q&D Construction
Within a month, Speakap was able to release the native iOS and Android LINQD apps on the Apple Store and Google Play. Support was provided for the entire social intranet software implementation, from training management and users, to the launch.
Some key results include an employee adoption rate of 82%, with 90% of registered employees being active at least once per day and 100% being active at least once per month.
On average, the following activity now happens each month:
- 12 Important News Items
- 50 Updates
- Receiving 120 Comments and more than 1,000 likes which is an interaction rate of around 30%
Employee satisfaction and appreciation of internal communications by Q&D Construction’s employees increased significantly.