Most organizations can't reach and engage with their key frontline employees - the employees who don’t have a business PC, business phone or business email address. Instead, companies rely on channels that are outdated and simply not fit for purpose, such as local chat groups, private social media, quarterly magazines and notice boards. This huge workforce is underserved with vital work-related information. In a world where speed is more of the essence than ever before, companies are burning value and bottom line.
Employees want more relevant information from their employers, and managers are seeking ways to deliver that information but there’s a disconnect: intranets, newsletters, and company magazines don’t provide a real-time, measurable, two-way option.
Whether it’s to improve customer experience, to provide better onboarding, or to decrease employee turnover, the business case for employee engagement has been made. Yet global employee engagement rates are falling, with just 24% of workers claiming to be highly engaged. Organizations are not communicating with employees how employees want to be communicated with.
How does a brand with 1,500 locations across 27 countries - and a constantly changing range of 550 products - manage to communicate immediately, clearly, completely and in a fun way with its 8,000 employees around the world? Watch how Rituals empowers its entire workforce to do everything from celebrating personal moments and professional achievements, to swapping best practices or grooming tips between stores.
The answer lies in a private, secure platform that looks and acts like a consumer social app, but can be branded with your corporate logo and colors, as well as match the way your business is set up.
Check out our blog articles, podcasts, infographics and videos on internal communications, employee engagement, customer experience and managing a deskless workforce.
This is where you can find and download our white papers, e-books, case studies and checklists, all dedicated to helping you optimize your internal communications.
Do you have a unique communications or engagement problem? Don't worry. Schedule a demo to talk to one of our specialists about your specific needs and problems.