Insights

We help leaders build and manage their global (frontline) teams with employee engagement tips, market insights, and success stories. How do you reach the full potential of your workforce? Find out here.

Tech Resistance: Insights from Eline Kuiper, Organizational Psychologist

Employee experience

We sat down with Eline Kuiper, Organizational Psychologist and Head of HR at Speakap, to get the lowdown on why tech resistance happens from a psychological POV and, more importantly, how to flip that script.

How Intranet Analytics Can Save Your Internal Comms from Total Chaos

Social Intranet

Intranet analytics offers a goldmine of insights into how well your internal comms are working and suggests ways you can improve. Find out how.

How Much Does Miscommunication in the Workplace Cost?

Employee communication

Ever feel like the office rumor mill is more active than your internal comms? From incorrect "policies" spreading like wildfire to trust and credibility taking a hit, poor communication is costing you in ways you can’t even measure—or can you? Discover how much miscommunication costs in the workplace and learn strategies to improve communication with your frontline workforce with an employee communications app.

Why Intranet Security Should Be on Your Radar (and What You Can Do About It)

Security Social Intranet

Investing efforts in ensuring intranet security is a must. Find out how you can do your bit.

Digital Workplace Content Moderation in Frontline Industries

Social Intranet

Not sure how to balance business updates & social content in your digital workplace? Discover effective strategies for digital workplace content moderation.

Here’s the Truth About Employee Engagement

Employee engagement

What’s the truth about employee engagement for frontline staff, and how do you ensure the tides are in your favor? Tune into our blog for facts and insights.

Negotiating Your Internal Communications Budget? Cover These 4 Factors

Employee communication

Are you an internal communicator struggling with budget issues related with an employee communications app or other tools? Wondering how to build a business case that works in your favor? Well, we hear you. You're not alone, and your concern is as genuine as it gets.

Employee Experience Platform Implementation Checklist

White Papers Employee experience

Implementing an EXP isn't just about technology. It's about creating a connected, engaged workforce. By following this checklist, you’ll set the foundation for a platform that not only meets your organization's needs but also enhances employee satisfaction, productivity, and retention.

Tips for Integrating Frontline Employee Training into Daily Workflows

Employee experience

Let’s be honest—nobody, and I mean nobody, enjoys sitting through typical corporate training. Whether in-person or virtual, these sessions often feel like a tedious obligation. This is especially true for frontline employees who are constantly on the move, managing tasks that can’t afford to be put on hold. Discover how integrating training into the daily workflows of frontline employees can boost engagement, retention, and productivity.

2024 Qualtrics Global Study: Happy Employees Foster Customer Loyalty

Employee experience

Feeling swamped by the challenge of improving both Employee Experience (EX) and Customer Experience (CX)? You’re not alone. Many believe that these require separate strategies, but here’s the real deal: a happy, engaged workforce is the secret sauce to delivering outstanding customer experiences. Let’s unpack this idea using insights from the 2024 Qualtrics Global Study.