We help leaders build and manage their global (frontline) teams with employee engagement tips, market insights, and success stories. How do you reach the full potential of your workforce? Find out here.

Microsoft Down: What the Outage Taught Us About Internal Comms

Internal communications crisis communication

It’s clear that companies heavily depend on internal communication tools to get their message across to thousands of employees at a time. But when communication features like Teams and Outlook of Microsoft are down, productivity and access to information can be heavily impacted.

Investing in People for Business Growth

Articles Employee experience

Any internal communicator knows that engaged employees are productive employees. And when you invest in people, it often leads to significant business growth. It's a well known practice that by investing in people, they’ll have the motivation and drive a business needs to grow and succeed. Companies can then maximize their return on investment and position themselves for sustainable growth.

Manage Expectations to Attract and Retain Employees


When employees feel valued, respected, and appreciated, their morale and motivation increase. Meeting their expectations shows them that the company cares about their well-being and is willing to go the extra mile to provide the necessary support. It also boosts productivity by creating a positive work environment and encouraging employees to work hard. 

Why You Can Benefit From Employee Training

Articles Employee experience

Let’s face it, employee training has become an essential part of any business. It shouldn’t be overlooked in your strategy. In fact, investing in employee training can help you develop a successful and productive workforce that can really shape the future of your business. Just imagine the impact you could create.

4 Employee Onboarding Tips for Every Communicator

Onboarding Articles

Onboarding new employees is an important part of any successful business. It sets the tone for the employee’s relationship with the company and helps to ensure that they are able to make a successful start in their new role. As a communicator, it’s crucial that you understand the importance of employee onboarding and how to do it effectively. Here are four tips to help you get the most out of your employee onboarding process.

Top Four HR Priorities in the Construction Industry


As an HR professional in the construction industry, why should you invest in communications and engagement?

How DE&I Can Drive Success for Internal Communicators

Articles Employee experience

As an internal communications professional, you know how difficult it can be to create and maintain a successful and inclusive environment. Diversity, Equity, and Inclusion (DE&I) initiatives are becoming increasingly important in the workplace, and it is essential that internal communication professionals understand the importance of DE&I and how to effectively implement DE&I initiatives.

Internal Communicators: Everything You’ve Always Wanted to Know, but Were Too Afraid to Ask

Internal communications Articles

With ChatGPT — the prototype AI chatbot developed by OpenAI — exploding across the internet, we too have been busy dabbling with the tool – can you blame us? 

The Evolution of the Frontline Employee


The frontline employee is often seen as the face of an organization, as they are the ones that have the most direct contact with customers and clients. Over time, the role of the frontline employee has evolved greatly, adapting to the changing needs of the customer and the organization. The evolution of the frontline employee has resulted in the development of highly skilled and knowledgeable professionals, which is essential for organizations to remain competitive in today's global market.

Future of the workplace: modern tech for employee retention

Articles Employee retention

Employee retention is an increasing challenge in this economy and post-pandemic world, according to GP. Bullhound's Technology Predictions 2023. That means that there’s a clear demand for employer-employee engagement to support businesses in retaining talent, as per their prediction around talent management. It’s important for companies to match employee expectations that will become even more relevant in the future of the workplace.