Insights | Infographics

6 Phases of Frontline Employee Experience Journey

Infographics Employee experience

The infographic provides an overview of the six phases of the frontline employee experience journey. From recruit & hire to offboarding and exit interviews, every step of the journey matters.

Manage Expectations to Attract and Retain Employees


When employees feel valued, respected, and appreciated, their morale and motivation increase. Meeting their expectations shows them that the company cares about their well-being and is willing to go the extra mile to provide the necessary support. It also boosts productivity by creating a positive work environment and encouraging employees to work hard.

The Evolution of the Frontline Employee


The frontline employee is often seen as the face of an organization, as they are the ones that have the most direct contact with customers and clients. Over time, the role of the frontline employee has evolved greatly, adapting to the changing needs of the customer and the organization. The evolution of the frontline employee has resulted in the development of highly skilled and knowledgeable professionals, which is essential for organizations to remain competitive in today's global market.

How to Build a Business Case

Infographics Employee communication

Let’s face it, building a business case that allows you to capture people’s attention and get the investment you need can be difficult. So how do you convince the leaders in your organization about the importance of employee engagement and communication? How do you get them to invest in new technologies such as an employee app and tell them about the benefits?

How To Get Frontline Employees On Board with Change by Implementing Internal Communication Tool

Infographics Employee Communication Tools

Explore strategies to keep your employees engaged even when introducing new processes and changes and find out how to introduce an employee app with minimal resistance, ensuring that your workforce readily embraces the change. Inspired by Kübler-Ross' Change Curve, our infographic outlines 5 essential steps to excite frontline employees about change, fostering a culture of adaptability and enthusiasm within your organization. Embrace the power of effective internal communication tools to drive engagement, productivity, and collaboration among your entire workforce, from frontline to office employees. Download our infographic today and unlock the secrets to successful change management.

Key Learnings From the Coronavirus Shutdown Through the Eyes of HR Leaders


Huge changes took place across industries during the first wave of coronavirus, with many businesses thriving while others struggled to maintain an aligned workforce. In this infographic, we gathered the most compelling quotes from HR experts on how internal communications impact business continuity and shape the post-COVID workplace's future.

Why Workplace Culture Is the Alpha and Omega of Employee Loyalty and Relationships


When a company makes a serious commitment and takes pride in how its values and beliefs are embodied throughout its workforce, it can attract top-notch talent, increase happiness, create a sense of fulfilment, positively impact performance and ultimately, improve employee relationships, loyalty and retention.

Internal Communication Strategy - What Frontline Employees Really Need


Delivering smart, engaging and relevant communications to non-desk workers is no easy feat and a one-size-fits-all approach will always be problematic. Technology, with all its benefits of added convenience, productivity and entertainment, can help improve the ways in which companies in the retail, hospitality and entertainment sectors reach, engage and empower their non-desk workforces.

How HR Leaders Level Up for the Future of Internal Communications

Infographics internal communication strategy

The rise of the “emergency culture” brought HR to the forefront of organizational operations. 36.2 million Americans (22% of the workforce) will be working remotely by 2025. 45%-50% of young workers have reported a decline in their mental health during the pandemic.