When employees feel valued, respected, and appreciated, their morale and motivation increase. Meeting their expectations shows them that the company cares about their well-being and is willing to go the extra mile to provide the necessary support. It also boosts productivity by creating a positive work environment and encouraging employees to work hard.
The frontline employee is often seen as the face of an organization, as they are the ones that have the most direct contact with customers and clients. Over time, the role of the frontline employee has evolved greatly, adapting to the changing needs of the customer and the organization. The evolution of the frontline employee has resulted in the development of highly skilled and knowledgeable professionals, which is essential for organizations to remain competitive in today's global market.
Let’s face it, building a business case that allows you to capture people’s attention and get the investment you need can be difficult. So how do you convince the leaders in your organization about the importance of employee engagement and communication? How do you get them to invest in new technologies such as an employee app and tell them about the benefits?
How do you maintain high levels of employee engagement when implementing new processes and change? How do you introduce an employee app without any resistance? Inspired by Kübler-Ross’ Change Curve, here are 5 steps to get frontline employees excited about change – they’ll be quick to embrace it.
Huge changes took place across industries during the first wave of coronavirus, with many businesses thriving while others struggled to maintain an aligned workforce. In this infographic, we gathered the most compelling quotes from HR experts on how internal communications impact business continuity and shape the post-COVID workplace's future.
When a company makes a serious commitment and takes pride in how its values and beliefs are embodied throughout its workforce, it can attract top-notch talent, increase happiness, create a sense of fulfilment, positively impact performance and ultimately, improve employee relationships, loyalty and retention.
Delivering smart, engaging and relevant communications to non-desk workers is no easy feat and a one-size-fits-all approach will always be problematic. Technology, with all its benefits of added convenience, productivity and entertainment, can help improve the ways in which companies in the retail, hospitality and entertainment sectors reach, engage and empower their non-desk workforces.
The rise of the “emergency culture” brought HR to the forefront of organizational operations. 36.2 million Americans (22% of the workforce) will be working remotely by 2025. 45%-50% of young workers have reported a decline in their mental health during the pandemic.