Insights | Nour Jane Kachicho

We help leaders build and manage their global (frontline) teams with employee engagement tips, market insights, and success stories. How do you reach the full potential of your workforce? Find out here.

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Optimizing Success with Digital Employee Experience

Employee engagement Articles

In today's digital age, the workplace is undergoing a profound transformation driven by the integration of technology and digital tools into daily operations. This shift has given rise to the concept of Digital Employee Experience (DEX), a multifaceted approach encompassing how employees engage with the digital side of their workplace. DEX focuses on enhancing how employees interact with the digital work environment, encompassing elements like the quality of digital tools, ease of use, and employer support. In this article, we will delve into the essence of DEX, its relevance in the contemporary work landscape, key components, and strategies for improvement.

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How to make data-driven decisions for strategic internal communication - An internal communicators' guide

Employee engagement Articles

Information technology has advanced to unprecedented degrees, with over 2.5 quintillion bytes of data being generated daily. Despite this, corporate decision-making mechanisms continue to rely on guesswork.

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Negotiating Your Internal Communications Budget? Make Sure You Cover These Four Essentials.

Employee engagement Articles

Are you an internal communicator struggling with budget issues? Wondering how to build a business case that works in your favor? Well, we hear you. You're not alone, and your concern is as genuine as it gets.

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Navigating the Employee Journey: From Onboarding to Success

Employee engagement Articles

In today's rapidly evolving business world, talent is a key differentiator that separates successful organizations from the less successful ones. The former group realizes this and ensures well-rounded employee journeys. It’s common to see the most impactful leaders pay close attention to optimizing employee experiences right from the moment a new hire walks through the office doors, to their integration into the company culture, their professional development, and their ongoing journey toward success. There’s ample evidence that documents the benefit of this attention.

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Building Trust in the Workplace: Unveiling the Path to Stronger Relationships

Employee engagement Articles

Trust in the workplace encompasses honest and transparent communication and relationships among coworkers, fostering an environment free from disloyalty or unethical behavior concerns. A recent study conducted by Harvard Business Review emphasizes that trust is not merely a desirable quality in the workplace; it is a vital element for the well-being and performance of organizations.

Fostering mental health in the workplace

Fostering Mental Health in the Workplace: Revolutionizing Internal Communication for a Brighter Future

Employee engagement Articles

Mental health encompasses our thoughts, emotions, and ability to cope with life's highs and lows. The global issue of mental health is rapidly gaining attention. Workplace stress stands out as one of the primary factors that adversely affect individuals' mental well-being, with up to30% of employees feeling unable to communicate the impact of stress to their employers honestly.

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Watch out for these five internal communication trends in H2 2023

Employee engagement Articles

Global workplaces today house employees from diverse backgrounds. While this creates a vibrant environment fostering creativity and innovation, customizing communication based on demographics simultaneously becomes vital. After all, in a mixed environment, it’s not uncommon to find seemingly innocuous messages getting misinterpreted due to cultural differences, and offending people.

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4 Tips for Solo Internal Communicators to Supercharge Their Efficiency

Articles employee communication apps

Liaising between different departments, senior management, and employees while ensuring smooth communication organization-wide can get overwhelming if you’re a solo internal communicator. Unfortunately, as it turns out, this situation is quite common in today’s corporate world.

AI for comms in the workplace

Using AI to Supercharge Communication in the Workplace

Internal communications Articles

As OpenAI launched the Generative Pre-trained Transformer 4 (GPT-4) on March 14, 2023, an instant buzz around generative artificial intelligence (AI) took over the world. Even though this was initially limited to paid customers of ChatGPT, it spawned massive curiosity, excitement, and ethical questions across Internet users.

Team including diverse nationalities and sexes

How Employee Apps Boost Workplace Inclusion

Articles Workplace inclusion

Frontline workers can make or break a company as they are the faces your customers see and engage with. As the drive for customer-centricity intensifies, organizations will need to hire people with diverse characteristics and credentials to connect with their customers.