Insights | Nour Jane Kachicho

We help leaders build and manage their global (frontline) teams with employee engagement tips, market insights, and success stories. How do you reach the full potential of your workforce? Find out here.

Microsoft Down: What the Outage Taught Us About Internal Comms

Internal communications crisis communication

It’s clear that companies heavily depend on internal communication tools to get their message across to thousands of employees at a time. But when communication features like Teams and Outlook of Microsoft are down, productivity and access to information can be heavily impacted.

Top 10 Employee Engagement Best Practices for HR

Employee engagement Articles

Employee engagement best practices are essential for any HR team looking to create a positive working environment for their organization. Highly engaged employees are more productive and better problem-solvers, leading to greater innovation and higher customer satisfaction. Engaged employees also stay with the company longer, reducing costly turnover.

4 Leadership Training Tips to Build Trust in the Workplace

Internal communications Articles

Only 2 in 3 workers trust the decisions their organization’s senior leadership make (Ipsos Karian and Box, online survey May 2022). So how can leaders build trust in the workplace? As an expert of Internal Communication Strategy, one of the ways that you can gain your place as a trusted advisor in the company is by rolling out leadership training that can positively impact frontline workers and build trust in the workplace.

3 Lessons HR Specialists Can Take From Rituals’ Employee Engagement Platform

Customer experience Employee engagement

When Rituals, a global cosmetic company, started to see rapid growth, they adopted a branded employee engagement platform to keep their workforce on the same page. They called this Speakap product, ‘Rituals Connect’ – one app to keep all employees connected. With it, they’re able to share knowledge from HQ to employees, provide trainings, and strengthen their onboarding experience.

10 Employee Engagement Quotes from Titans

Employee engagement Articles

Why have we put together employee engagement quotes? Because in today’s day and age, employee engagement is everything for company growth. And that’s especially true for frontline employees. Customer-facing (frontline) employees who are happy, bring the company more profit – especially when they’re motivated and well-informed. If the workforce is aware of products and services, they’re able to provide a seamless customer experience, which naturally makes you stand out from the competition.