Insights | Employee experience (2)

Employee Experience and Customer Experience: Which should come first?

Employee experience

Let’s be honest: If you’re laser-focused on customer experience (CX) to grow your business, you’re definitely on the right path. But there’s a crucial piece you might be missing, and it could seriously hold you back. What’s that missing piece? Your frontline employee experience (EX). This blog is here to break down why EX matters so much and how to get it right with an employee experience app.

11 Employee Experience Statistics to Evaluate Your Strategy

Employee experience

If you've been scratching your head wondering how to amp up the vibes in your workplace and improve employee experience, you've stumbled on the right article. Pro tip: These statistics become more meaningful with an employee experience app. So, buckle up and prepare to get the lowdown on the latest employee experience statistics!

How to Measure the ROI of an Employee Experience Platform

Employee experience

We get it – it’s tough to show how internal communications and an Employee Experience Platform (EXP) truly benefit the business. How do you measure the real impact of better communication and engagement? It’s tricky to directly link these improvements to boosts in productivity or efficiency. But when you can show numbers, the benefits to stakeholders become crystal clear.

How to Convince Your CFO To Invest in an Employee Experience Platform

Employee experience

You're in a meeting pitching the business case for an employee experience platform, the tension is so thick it can be cut with a knife, and your CFO just uttered the dreaded words, "It's a no from me." 😰 Harsh but expected, because we all know how hard it is to convince a CFO to allocate funds for new initiatives even if you’ve prepared the pitch of a lifetime. But don't worry! By understanding the objections your CFO might raise to back up their "no," you can be prepared to refute them and turn that "no" into a resounding "yes."

A Great Frontline Employee Experience Starts With Tool Consolidation

Employee experience

Let's get real for a sec. Your frontline workforce is lost in a jungle of apps. Need to chat? There is an app for that. Learning & development? Yup, another app. Payslips, scheduling, feedback—you name it, there’s an app for it. Tech promised to make life easier, but here we are, drowning in tools. Instead of a streamlined workday, we’ve created chaos. Multiple logins, different interfaces, and confusing learning curves are turning employee experience into a nightmare. But, how does tech tool consolidation impact it? Have you ever thought about an all-in-one employee experience platform? Let’s find out.

Is SharePoint Alone Enough for Effective Internal Communications?

Internal communications Employee experience

Microsoft's SharePoint intranet didn't evolve as a communication tool, so is it the best choice for today’s mobile-first communication? Let's find out.

How You Can Improve Employee Experience

Employee experience

Wondering why everyone’s talking about improving the employee experience? Read our blog to find reasons and ways to strengthen EX in your organization with an employee experience app.

Employee Experience Framework: The Definitive Guide

Employee experience

In this blog, we discuss the employee experience framework and how you can create it step-by-step for your organization. We will also cover ways to measure the ROI of your employee experience framework with a dedicated employee experience platform. Read to learn how to design, implement, and measure an EX framework to boost engagement, reduce turnover, and unlock business success.

Employee Journey Mapping Template

White Papers Employee experience

Employee journey mapping provides the context and blueprint you need for taking focused actions concerning different employee lifecycle stages. Download our free employee journey mapping template to visualize your employee's lifecycle, identify touchpoints, and improve engagement & retention.

Crafting An Employee Experience Strategy: The Roadmap to Employee Happiness

White Papers Employee experience

Are you interested in improving employee satisfaction and engagement? This white paper explores strategies and solutions to build a successful employee experience (EX) program. It also features a case study on how LEGOLAND® used an EX platform to boost employee morale!