We spoke with Sanne Oosterhoff, Group Operations Director at nexeye, the optical retail platform that includes chains Hans Anders, eyes + more, and Direkt Optik (with more than 700 stores and 4,000 employees, operating in 5 European countries). Sanne has implemented an employee communication app (using Speakap) at three companies (!) throughout his career in operations.
Reaching frontline employees can be a challenge, especially when time-sensitive news or updates need to be shared from HQ to floor workers. How do you ensure that each and every frontline employee gets the right message at the right time? How do you reach them in times of crisis? How do you make sure they have the information they need to do their job? The short answer: using an employee communications app.
Josine, our Product Marketing Manager, caught up with Dennis Batbayli, Head of People and Culture at Domino’s Germany, to get a taste of how the world-renowned pizza brand engages its frontline employees – most of whom are from the younger generation. Prior to his eleven years (and counting) in the pizza business , Dennis started his career in the fitness industry. Yes, we were surprised too. It’s obvious that fast food and fitness are worlds apart, but the common thread, for Dennis, has always been the people and the company culture. Keep reading to see how he successfully engages the brand’s frontline employees by using Domino’s Chat, a branded employee app created by Speakap.