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Customer Stories | Retail

Discover how our employee app works, from Speakap customers themselves. Read the stories, watch the Speakap customer testimonial videos, and find out how some of the biggest brands connect and engage their frontline employees.

All Retail Hospitality Manufacturing Facilities QSR
Nexeye customer story

How nexeye connects 3 brands in 5 countries through 1 employee app

Retail Employee experience

Nexeye, Europe’s leading optical retailer with brands Hans Anders, eyes + more, and Direkt Optik, uses Speakap to connect frontline employees with the head office. They increase reach and accessibility for employees in 700+ stores, using the employee communication app.

Domino's customer story

How Domino's makes pizza twice as fast with engaged employees

Retail Franchise relationships

The Challenge: Crisis? And how can we be present 24/7? Domino's was and still is in a great position to meet the world's massive demand for pizza. However, when the pandemic hit, real-time messaging across teams became extremely important. Sharing COVID updates and monitoring progress through an employee hub was vital to keep employees hungry for work!

Shell customer story

How Shell united thousands of service stations with one centralized app

Employee engagement Retail

The Challenge: Scattered channels made communication impossible Shell was looking to bring together its employees who primarily work around-the-clock shifts. Their retailers (Franchisee), station employees, and office personnel make up the 3 layers of Shell's organization. Each service station has its own team with its own communication channel. It used to take corporate a week (!) to gather information from service stations, format it into newsletters, and distribute it.

Rituals customer story

How Rituals impacts business with unparalleled employee experiences

Retail Employee experience

“We serve the most demanding consumers in the world, so education and training of our employees is key. We use Speakap to share principles, instructions, feedback learnings, and standards of performance. It not only drives the team productivity, but it enhances the service we offer to our customers.”

McColl's customer story

How McColl's brought together the shop floor and boardroom

Employee engagement Retail

Founded in 1973, McColl's Retail Group is a British convenience shop and the largest newsagent operator in the United Kingdom.

Morleys customer story

How Morleys reaches its multi-store workforce with their employee hub

Employee engagement Retail

Morleys is a family-run retail chain comprising eight department stores, primarily scattered in and around London. Founded in 1897, every store plays a central role in its local community.