By creating a DE&I strategy, utilizing resources and tools, and monitoring progress, you can ensure diversity in the workplace as well as inclusivity for your frontline workers. This can unfold a productive and prosperous environment while limiting turnover. This white paper presents the need for DEI and how to implement it for your organization.
In this 3-part series, we explore concrete actions businesses can take to retain their frontline workers. We delve into the reasons why frontline workers leave, and provide actionable steps businesses can take to address those reasons. We cover topics such as upskilling, career advancement, employee wellbeing, and effective management techniques.
Understanding the Value of Engaged Employees Employee engagement is pivotal for the progress and prosperity of any organization. Engaged employees are not only more efficient but also loyal, fostering a long-term commitment with their employer. The importance of these employees cannot be emphasized enough: they are often the backbone of an organization's success. Therefore, determining how to measure employee engagement is fundamental in ensuring their satisfaction and, by extension, the organization's growth.
As the job market becomes increasingly competitive and unemployment rates continue to drop, retaining frontline workers has become a top priority for businesses. Losing skilled and experienced employees not only leads to a loss of productivity but also incurs additional costs in terms of hiring and training new employees. To combat this issue, businesses need to take proactive measures to keep their employees engaged and satisfied.
Frontline workers are among the most valuable employees in an organization. They represent the public face of the company in industries from healthcare to foodservice, and make tremendous contributions to the economy, yet they are often overlooked and undervalued. These workers also struggle more financially with fewer opportunities and support systems in place to help them advance and feel unsupported in the workplace. For these reasons, it’s critical for leaders to create an inclusive workplace by not only implementing Diversity, Equity, and Inclusion (DEI) initiatives, but being open and transparent in communicating those programs down to the frontline.
Performance reviews can be scary. But they don’t have to be. They’re simply designed to review your employees’ progress, highlight areas for improvement and implement strategies for skill development. It’s a dedicated moment to help employees improve their skills, efficiency and confidence.
With the holiday season comes a hiring wave, particularly in the hospitality industry – and that’s a lot of responsibility for HR. For instance, how do you ensure employee motivation and engagement among frontline employees who have only committed to your business or brand for the short term?