How a Mobile-First App Helped Ecohuis Unite Every Construction Team & Keep Clients in the Loop

Discover how a fast-growing timber construction company replaced fragmented updates, paper newsletters, and WhatsApp chaos with one branded communication platform — used by both employees and clients.

About Ecohuis

Industry: Construction & Timber Frame Building
Locations: Herentals (HQ), Dessel (Production), Maldegem
Employees: 110+

Ecohuis specializes in sustainable timber frame construction, delivering high-quality, energy-efficient homes for families across Belgium. With teams working across offices, production sites, and construction projects, communication plays a key role in daily operations.

As the company expanded, keeping everyone aligned — internally and externally — started to require more than just emails and informal tools.

The Challenge: a growing business with scattered communication

Like many companies in construction, Ecohuis relied on a mix of tools to stay in touch: emails, WhatsApp groups, paper newsletters, physical noticeboards. But none of them really worked for everyone.

• WhatsApp was used for quick messages, but blurred work-life boundaries
• Emails and noticeboards weren’t ideal for site workers who didn’t check them regularly
• Paper newsletters created delays — some updates arrived late or were missed
• Client updates (for the families ordering construction) required manual follow-up, which could be time-consuming during busy periods

Nothing was truly central. Different audiences needed different info. And both employees and clients wanted more visibility into what was happening. 

That meant only one thing: Ecohuis needed a platform where everyone — from site workers to customers — could stay informed, involved, and aligned.

The Solution: one communication platform for every site, role — and even clients

Ecohuis chose Speakap to launch their own communication app, fully branded in their company style. It became the go-to platform for updates, project info, client communication, and team culture.

Why Speakap?

• No email needed — employees log in with a username and password
• Branded platform — aligned with Ecohuis’ own look and feel
• Mobile-first — built for workers in the field and on the go
• Real-time communication — updates land instantly, not weekly
• Private client groups — families get their own project updates, timelines, and progress photos
• Smooth onboarding — the app was rolled out live during a company-wide meeting

Results: Stronger communication. Higher engagement. Happier clients

• 93% activation rate — almost every employee is active on the app
• Faster updates — messages are shared instantly, not stuck in a draft
• More connected workforce — people know what’s happening across the company
• Improved work-life balance — business comms stay off personal apps
• Positive client experience — project stakeholders get more regular updates easily

Everyday use: One app, many moments

The Ecohuis app is now part of daily life — for communication, culture, and connection:

• Clients stay informed — through dedicated groups with tailored updates
• Live project updates — employees have visibility into all builds
• New hires get a warm welcome — with a fun Q&A intro shared company-wide
• Team recognition — "Department of the Month" highlights the work behind the scenes
• Internal events — everything from site visits to company parties is shared in-app
• Quick alerts — last-minute traffic issues or site disruptions can be communicated fast
• Culture boosters — office games, football pools, and shared moments add some fun to the feed

Communication that scales with the company

With Speakap, Ecohuis didn’t just improve internal communication — they created a more connected, transparent experience for both employees and clients.

Speakap has helped us communicate more efficiently and keep everyone on the same page. From site workers to office teams, now everyone has access to the same information — and our clients love it too. Stefan Adams Marketing Manager at Ecohuis

Want to keep your teams and clients better connected?

See how Speakap can support your growth — no matter how many sites, shifts, or stakeholders you manage.

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