Hotel Okura is a luxury resort and a member of The Leading Hotels of the World, with over 380 guest suites.
The hotel’s staff totals over 500 members, and growing. The organization is tasked with ensuring world-class service across the hotel’s 4 on-site Michelin star restaurants, conference and banquet facilities, spa, and guest suites.
Communicating with a large, guest-facing, non-desk workforce was daunting. For help with its mobile employee communications, Hotel Okura turned to Speakap seeking to:
After researching internal communication mobile apps and then implementing Speakap’s web and mobile employee communication app, employee satisfaction, productivity, and retention rates soared. Hotel Okura achieved the following results after deploying the Speakap mobile app for employee engagement:
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