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Case study

Learn how one of Germany's largest facilities management and services firms connected and engaged its 50,000 employees



Industry: Mechanical & Industrial
Engineering Services
Location: Germany, Austria, Switzerland, Luxembourg and Poland
Number of employees: 50,000

The challenge

WISAG believes in strong teams. The company employs people from all kind of backgrounds and with a wide range of qualifications and experience. Employees are dispersed across various business units and locations.

That diversity is part of WISAG’s success, ensuring that the right specialists are always close to the client. However, it also presents challenges when it comes to communication and knowledge sharing. Only about 20% of WISAG employees work behind a desk and can stay up-to-date or interact through the company intranet or email.

The only company-wide medium capable of reaching all employees was the in-house magazine, which was mailed directly. The production of the magazine is not only time-consuming but also all content must be planned well ahead of schedule. There was no other communication channel in place to offer the opportunity for direct and inter-divisional exchange among colleagues.

The solution

The situation had to change. In September 2018, WISAG launched the employee app MyWISAG, ensuring that all employees throughout Germany can be kept up-to-date at all times. MyWISAG also offers features like private chat, group chat, likes, comments and an events planning tool.

MyWISAG connects all WISAG employees – whether they're working at a desk, with a client, or even out on the airport apron. It provides a dedicated internal social network. The solution is easy, intuitive and user-friendly. High on the list of requirements for WISAG was finding a secure platform that is compliant with European privacy legislation and is intended to replace all Whatsapp business communication.

By mirroring the organizational structure of WISAG, Speakap enables an exact and targeted distribution of content to the various locations, departments, teams and groups. In this way,
the users only receive content that is relevant to them and corresponds with their role and interests.

The results

  • WISAG can now reach and engage all desk and non-desk employees
  • User acceptance has been extremely high
  • Speakap created a branded employee app to reflect WISAG’s corporate design
  • WISAG has integrated existing employee software into Speakap
  • Employees experience higher relevance of information

Download WISAG case study


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