{wlaname} is powered by Speakap. At Speakap, we are committed to providing a secure and professional communication environment for our enterprise clients and their employees, which may include part-time workers under the age of 18 (minors) in accordance with applicable employment laws.
Speakap offers an enterprise communication platform and is not a public-facing social network designed for general use by children. Access to the Speakap platform (the “Platform”) is strictly controlled and granted only to authorized individuals (“Users”) by their employer (Speakap’s “Customer(s)”) for work-related communication and collaboration.
This policy outlines our commitment to the safety and well-being of all Users, particularly minors, who access the Speakap platform through their employment.
1. Scope and User Age
1.1. Target Audience: Speakap is designed for use by employees of our enterprise Customers, and is intended for professional, work-related communication.
1.2. Minimum Age for Access: Access to the Speakap platform is strictly governed by the contractual agreement between Speakap and the Customer (the “Agreement”), and the employment relationship between the Customer and its User. The User's right to access the platform is determined by their employment status and the Customer's internal policies. Where an employer authorizes a minor (under 18) to use the Platform as part of their employment (e.g., part-time supermarket worker), the employer is responsible for ensuring compliance with all applicable labor laws, child protection laws, and data protection laws (e.g. the EU General Data Protection Regulation (“GDPR”).
1.3. No General Public Access: Speakap does not allow sign-ups or general use by children or minors who are not authorized employees of a Customer.
2. Standards Against Child Sexual Abuse and Exploitation (CSAE)
Speakap maintains a Zero-Tolerance Policy against Child Sexual Abuse and Exploitation (CSAE), including Child Sexual Abuse Material (CSAM).
2.1. Prohibited Content and Behavior: Users are strictly prohibited from posting, sharing, transmitting, or otherwise engaging with any content that: * Depicts or encourages Child Sexual Abuse Material (CSAM). * Constitutes child grooming, sexual exploitation, or abuse of a child. * Violates any laws related to the protection of children.
2.2. Content Moderation and Action: Speakap will take immediate and appropriate action upon obtaining actual knowledge of any content that violates this policy in according with the Speakap General Terms and Conditions. This may result in: * Immediate removal or disabling of access to the violative content. * Permanent suspension or termination of the offending User’s account. * Reporting the content and the User to the appropriate law enforcement authorities and child protection bodies, such as the National Center for Missing and Exploited Children (NCMEC), in accordance with our legal obligations.
3. In-App User Feedback and Reporting Mechanism
3.1. Reporting Functionality: Speakap provides accessible mechanisms for Users to report content or behavior that they believe violates our policies, including this Child Safety Standards Policy. * In-App/Platform Reporting: Users can typically report inappropriate content, messages, or Users directly within the Speakap platform. * Direct Contact: Users can also report concerns directly to their employer's designated platform administrator and/or their company's HR/Safety department, who have administrative tools to address issues.
3.2. Handling Reports: All reports concerning child safety, inappropriate conduct, or illegal content will be handled promptly, confidentially (as permitted by law), and with due diligence by the Speakap team and/or the Customer's designated administrator, coordinating with law enforcement where necessary.
4. Protection of Minors' Data and Privacy
The processing of all personal data, including that of minors, is governed by the Agreement between Speakap and Customer. Speakap will process personal data in compliance with applicable laws including the GDPR. More information on how Speakap processes personal data can be found in the Speakap Privacy Policy available via [URL].
4.1. Employer Responsibility (Data Controller): The employer (Speakap’s Customer) is the data controller under the GDPR and is responsible for: * Determining the legal basis for processing a minor's data, ensuring compliance with the local age of digital consent and employment laws. * Informing minors (and where legally required, their parents/guardians) about the processing of their personal data on the platform. * Implementing appropriate organizational safeguards to protect minors' data.
4.2. Speakap's Data Protection Measures: Speakap, as the data processor under the GDPR, maintains high standards of data security (as outlined in our Security & Compliance documentation) to ensure the confidentiality, integrity, and availability of all User data.
5. Child Safety Point of Contact
For compliance with child safety standards and for receiving notifications from platform partners (like Google Play or Apple App Store) or law enforcement agencies regarding potential CSAE on the platform, Speakap has a dedicated point of contact.
Speakap Child Safety Contact:
- Email: safety@speakap.com
- Attention: Safety and Compliance Department
This contact is authorized to coordinate with internal teams, law enforcement, and regulatory bodies to address all matters related to child safety and CSAE prevention on the Speakap platform.
6. Policy Review and Compliance
This policy is subject to regular review to ensure ongoing compliance with evolving legal, regulatory, and industry standards related to child safety, data protection, and online conduct. All Users are expected to comply with this policy and the Customer's internal Code of Conduct (if applicable) at all times.
