A Knowledge Base is a centralized digital library where your organization can store, manage, and share important static information materials. Think of it as a one-stop shop for your employees to find everything they need - from HR policies and compliance documents to training materials and FAQs.

Unlike standalone tools, Speakap’s Knowledge Base is integrated directly into the employee experience platform. Employees can access critical information where they already communicate and collaborate, without needing additional logins or platforms.

Since all groups, departments, and locations are already set up in Speakap—mirroring your organizational structure—managing permissions and access control is effortless.

Yes! Speakap’s Knowledge Base includes customizable permissions, allowing you to decide who can view or edit specific categories, subcategories, or articles. This ensures sensitive information remains secure while empowering team members to manage content relevant to their roles.

Absolutely. Speakap’s Knowledge Base works across all devices, including web, iOS, and Android as well as including attachments like videos, images, links, files. This ensures employees can access the information they need anytime, anywhere - whether they’re at their desk, on the go, or in the field.

Organizing content in the Knowledge Base is simple.

You can create categories and subcategories to group related documents and articles. The platform's intuitive interface makes managing categories easy for admins and internal comms teams.