Hotel Okura is a luxury resort and a member of The Leading Hotels of the World, with over 380 guest suites.
The hotel's staff totals over 500 members and growing. The organization is tasked with ensuring world-class service across the hotel's 4 on-site Michelin star restaurants, conference and banquet facilities, spa, and guest suites.
Communicating with a large, guest-facing, non-desk workforce was daunting. Hotel Okura wanted to improve its employee communications and:
After researching internal communication mobile apps, Hotel Okura decided to implement Speakap’s employee communication app with a vision to increase employee satisfaction, boost productivity, and and control retention.