Privacy Statement Speakap

Other languages: Dutch

In the context of the performance of the Agreement with its Customer, Speakap will process personal data, all this in a manner as set out below. In this Privacy Statement, we outline the reasons why we need to process this data and the manner in which it is processed. Speakap recommends that you read this Privacy Statement carefully.

1. Definitions

Data: all data, content and information entered by the Customer, User(s) and/or third parties – excluding Speakap and/or third parties nominated by Speakap – in the Service;
Service: the making available of the internal social network application developed by Speakap;
User(s): person(s) to whom the Customer offers the option to use the Service on the basis of the Agreement;
Customer: the company which has entered into an Agreement with Speakap for the benefit of the Service;
Agreement: the agreement entered into between Speakap with the Customer concerning the use of the Service;
Speakap: the private limited company, Speakap B.V., with its registered office at Pedro de Medinalaan 5, Amsterdam (1086 XK), listed with the Chamber of Commerce under number 51753847.

2. Who is Speakap?

Speakap offers innovative solutions for cooperating and sharing expertise inside and outside a company. Customers and Users log in to our secure environments of the Service and can contact each other and find targeted information.

The company details for Speakap are as follows:

3. What information concerning you do we collect and process?

Contractual information of the Customer
If you enter into an Agreement with Speakap via Speakap’s website (www.speakap.com) for the purchase of Speakap’s Service, Speakap requests that you provide specific information. This information contains the name and email address of a contact person, as well as the financial information of the company entering into the Agreement with Speakap.
Legal Basis: the processing is necessary for the performance of a contract to which you are party.

Details of Users and Customer
To make use of the Service, you must have an account. To create your account, the following information relating to you is collected and processed:

When using the Service, you may place and share Data with other Users. There is the possibility that Data contains information of you or third parties.
Legal basis: the processing is necessary for the performance of a contract to which you are party.

Automatically generated information
For the Service to work properly, Speakap requires certain information. For that reason, Speakap collects automatically generated information on your use of the Service. This information consists of your IP address (identifier of your computer which makes it possible to recognise your computer), the type of browser, the operating system that you use, network, account number and pages you visit within Speakap.
Legal basis: the processing is necessary for the purposes of the legitimate interests pursued by Speakap, namely in order to keep the Service work properly.

Push notifications
When you download the Service on your mobile phone, you are asked if you want to receive push notifications. You can always change your choice at any time using the setting on your mobile phone. In order to receive push notifications Speakap makes use of third parties that are located outside the European Economic Area, including Apple and Google.
Legal basis: you have given your consent for this processing of your personal information. In that case, you have the right to withdraw your consent at any time. Your withdrawal however, does not affect the lawfulness of processing based on your consent before withdrawal.

Processing outside the EEA
Speakap does not process personal data outside of the European Economic Area, unless stated specifically in this Privacy Statement or if we are obligated to do so based on mandatory law.

4. For what purposes and on which legal basis does Speakap use your personal data?

Purposes and legal basis
Speakap makes use of your personal data for the following purposes and on the basis of the following legal grounds:

Purpose Legal basis
to make it possible for you to use the Service the processing is necessary for the performance of a contract to which you are party.
to secure, adjust and improve the Service the processing is necessary for the purposes of the legitimate interests pursued by Speakap, namely for information security.
to provide information about you to third parties and/or to give access to third parties to information about you, providing,
  • this is necessary for the execution of the Service
  • you have consented to this. In that case, you have the right to withdraw your consent at any time. Your withdrawal however, does not affect the lawfulness of processing based on your consent before withdrawal; or
  • this is necessary based on law and/or regulations.
  • the processing is necessary for the performance of a contract to which you are party;
  • you have given consent to the processing of your personal data for this purpose;
  • the processing is necessary for compliance with a legal obligation to which Speakap is subject.

Information provision
You can use the Service settings if you wish to stop receiving emails from Speakap in relation to the Service. Speakap points out however that you cannot opt out from receiving emails from Speakap if these are necessary for the execution of the Service. Every email you receive also has an unsubscribe link.

Securing, adjusting and improving the Service
Speakap uses automatically generated data for statistical purposes as well as for securing and improving the service. Such data may be provided to third parties providing if this is required for rendering the Service and the data are fully anonymised and not traceable to you (no personal data).

Use by third parties
Speakap is authorised to provide your data to third parties where this is necessary for the execution of the Service, which includes providing your data to our hosting providers and our email provider for hosting and emailing purposes. Speakap may also provide your data to third parties with your consent and/or providing this data is not traceable to you (as with automatically generated information with the exception of your IP address). Finally, Speakap may also provide your data to third parties where required to do so by law or regulations in connection with legal proceedings.

5. How does Speakap protect your personal information?

Speakap will have appropriate technical and organisational measures in place to safeguard your (personal) data against loss or any other form of unlawful processing. Your personal data will not be indexed by external parties, for instance by search engines. For more information please visit: www.speakap.com.

6. How long does Speakap keep your personal information?

Speakap will store your personal data as long as necessary to perform the purposes of processing as stated in this statement. This means we store your personal data at least for the time you make use of our services. We delete your personal data thirty (30) days after the Agreement is terminated,

7. What are your rights?

Under the European General Data Protection Regulation, you have a number of rights regarding your personal data and the processing thereof:

For a request, please contact us via +3120 – 82 04 296 or info@speakap.com. Speakap will respond to your request within without undue delay and at the latest within one month. If Speakap does not comply with your request, it will inform you about the reason why Speakap will not comply with your request.

8. Can this Privacy Statement be amended?

This Privacy Statement can be amended. These changes will be notified through the Service and/or on www.speakap.com. Should any material change be executed, you will be informed of such via e-mails.

9. Questions or complaints?

Should you have any questions in relation to this Privacy Statement, please send an email to info@speakap.com. If you have complaint about the use of your personal information, and you are not able to work this out with Speakap, you can also wile your complaint with the Data Protection Authority.

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