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The Challenge: Manage complex workforce from head office seamlessly Phoenix provides medicines from manufacturing to pharmacies in 27 countries as one of the global health care providers. They have multilayers of teams and getting messages across all teams used to take weeks. On top of that, setting up processes for various warehouses was a real challenge. There is no one size fits all solution for all cultures and work environments, but they had to standardize procedures to ensure the quality of output.
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