On Monday, March 30th, in partnership with global communications leader, Edelman, we hosted a one-hour webinar titled “How to connect with employees during the COVID-19 crisis: a breakdown of the Crisis Communications Essentials”.
With attendees from around the globe, we shared top tips for keeping your frontline employees connected during the Coronavirus, including:
The unique challenges businesses face
Which strategies work best to ensure your message is received by every employee
How to craft a well-worded message, who should deliver it and why this matters now more than ever
Here’s a list of some of the questions answered during the webinar:
Would you advise we respond to negative messages/questions from employees?
How often should we provide employees with updates?
How can you show appreciation to your employees for their efforts during this crisis?
Should companies apply new processes like a new intranet when all employees are put on temporary unemployment?
How do you communicate with your colleagues, now that you don’t see each other anymore?
How can we as communications consultants offer our colleagues advice and support?
How are employers responding when they have a Coronavirus case in their facility?
Can you provide suggestions on how to seek input from employees?
How do we avoid sounding repetitive in our communications during the crisis?
How do you motivate a CEO to take on communication tasks, when they don’t deem the task important?
Rita is a Product and Marketing Copywriter at Speakap. She has a proven track record of success driving results for SaaS companies and continually enriches our content channels with her wide range of expertise.
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