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Security & Compliance

We take your privacy seriously


Security

Your company information is as important to us as our own. That's why Speakap features the latest security technologies, to ensure safe and secure data storage - now and in the future.

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Data Centers

Speakap is hosted in data centers that are ISO 27001 certified, with strict access restrictions and storage policies. Your data resides either in our data center in the EU or the US, with no transfer of data between them.

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Data encryption

All files, videos, documents and passwords are sent over secure, TLS 1.2 encrypted connections with a minimum key length of 2048 bits. Your data is encrypted in transit and at rest. Passwords are stored as hashes, using BCrypt algorithm.

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Secure coding

Speakap is developed according to industry best practices and measures are taken to prevent vulnerabilities such as those listed in the OWASP Top 10. All changes to Speakap code are peer-reviewed by senior developers.

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Bug Bounty program & Pen tests

We make use of an ethical hacker platform to detect security bugs. An external independent security firm carries out a series of penetration tests annually.

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Availability

99.8% up-time guaranteed (scheduled and communicated maintenance periods excluded). All of our critical services are set up redundantly to ensure high availability. Your data is backed up multiple times a day and kept for a month.

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Business Continuity

We have policies and procedures in place in case of a disaster or a security incident to restore or maintain critical business services.

Compliance

Speakap perceives Information Security as a key element in providing our customers a secure product in which confidentiality, integrity and availability are core values. These core values are an integral part of how we do business and are incorporated throughout Speakap’s platform, people and processes.


ISO 27001

Speakap maintains an Information Security Management System and is ISO 27001:2013 certified.

NEN 7510

NEN 7510 is the Dutch standard for information security in the health sector. Speakap is NEN 7510 certified, making our platform available for the health sector as well

HIPAA Compliant

Health Insurance Portability and Accountability Act
Speakap is HIPAA compliant by meeting the requirements of the HIPAA Security Controls. Speakap is classified as a Business Associate (BA) under HIPAA.

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GDPR Compliant

Speakap has taken measures to be GDPR compliant.

How we handle security

Download the full security whitepaper to discover how we handle security.