Increase in communication between management and frontline employees
Higher consumption of company news and updates
More information & best practices shared between colleagues
A unique, personal and thoughtful customer experience is what sets great hotels, bars and restaurants apart. By connecting front of house staff, chefs, housekeepers, managers and head office, all employees can be provided with the news, training, knowledge and feedback they need to feel engaged and empowered in real time.
Guests want to feel comfortable, safe and welcomed. They expect their requests to be addressed quickly. Meanwhile, hotels, resorts, restaurants and bars have numerous needs too: they must keep accurate track of rooms, supplies, facilities and their guests’ needs. Ensuring secure, instant and discreet communications throughout your properties can turn your guests into lifelong advocates by delighting them the moment they reach your door, and making sure employees feel supported, empowered and noticed for their work and dedication. Speakap is the perfect tool for this.
Do you look after your employees? We don't just mean cutting the 14 hour shifts, or no longer using zero-hour contracts. But do you actually look after the health of your employees? If you do, you'll see the benefits on your bottom line.Read article